Shipping & Returns

We use the United States post office and UPS to ship parts. All shipments come with tracking numbers that are emailed to you after the order is processed. All parts come in padded envelopes and are wrapped with a receipt.  Magazine tubes are sent in a long brown tube and all wood  (forearms and stocks) for rifles are sent in boxes. If your parts weigh over 1 pound and you choose USPS it is automatically bumped up to priority shipping. 

Most of the shipping charges for small items is around $8.95 and they generally take 4-5 days to get to you depending where you are in the country- I ship from Tucson AZ and the cart will offer the best rates available when you checkout.  There is a choice for priority shipping which runs around $10.50 on up and takes 2-3 days for you to receive parts.  If you choose express mail and the order is in before 9am it will go out in that days mail.  The chemicals have to go out Parcel Select if you choose USPS.  You can call me to arrange other shipping methods if you need.

INTERNATIONAL ORDERS will be sent, but we do not cover any customs charges. You are responsible for knowing your countries regulations and getting me the paperwork needed if any. I have had more issues with lost packages shipping from state to state here in the US than I have had shipping internationally.  Very rarely there is ad issue with a lost package and I will do everything I can from my end, but I can not replace your order if it is lost/ damaged.  If your item is caught in customs, you will be responsible from your end.  Packages will go out in padded envelopes or tubes/boxes (packed very well) parcel post or priority rate. You will get a customs number with your order but unfortunately the customs  tracking number is not always updated along with the packages travels. Priority and express international orders are much easier to track.  Parcel post  International shipping charges are on an average 14.75. If you would like me to ship your parts another way you can always contact me and make arrangements! 

FYI.. I strongly recommend PRIORITY shipping for packages going to AFRICA, that seems to be the only way they get there safely. Africa is one of the countries that packages have a hard time getting to...

RETURNS:

If you need to return a part ship it to 4740 N. Tonalea Trl, Tucson AZ 85749.  SEND A NOTE with the part pertaining to what you need me to do. Even if I talk with you on the phone about a return, please put a note in there!!  Please do not send it back in a regular white non padded envelope-- it will not make it-- see example of pictures :-)

Click on image to enlarge and see where the screw was when it was shipped. The white circles are holes in the paper and envelope. It was gone when it arrived. Please use a padded envelope.

ADD ON SHIPPING:
Occassionally shipping charges will need to be added to an order.  This can be accomplished by clicking ADD ON SHIPPING.  Select the shipping that you will need and please be sure to let us us know which order this applies to in the comments section.